FAQ

Q1: Are your products organic?

A: Yes. All our herbs are certified organic.

Q2: Does TeaShi Detox contain caffeine?

A: No. It is caffeine-free.

Q3: Why choose TeaShi over commercially available options?

A: TeaShi allows you to control the quality of ingredients, ensuring freshness and purity. It also provides the satisfaction of crafting personalized blends while supporting a sustainable and eco-friendly lifestyle.

Q4: Where can I find TeaShi?

A: TeaShi is available online at our website (LOS ANGELES AREA ONLY), and in some stores (list coming soon).

Q5: Are there health benefits associated with TeaShi?

A: Yes. Our herbs may have specific health benefits, contributing to overall well-being. It's important to note that while these herbs have potential benefits, individual responses can vary. Some people may be sensitive or allergic to some of the herbs we use, so it's advisable to conduct patch tests and use them in moderation. If you have specific health concerns or conditions, it's recommended to consult with a healthcare professional before using any herbal product as a remedy or supplement.

Q6: How should I store Tea Shi?

A: Store it away from direct sunlight and moisture. This helps maintain freshness and prevents the loss of flavor and aroma.

Q7: Can I sweeten my Tea Shi naturally?

A: Yes, you can sweeten your tea with natural sweeteners like honey, agave, or stevia.

Q8: What is the best way to prepare Tea Shi?

A: Each of our sachets and the packaging comes with a detailed preparation.

Q9: What types of shipping do you offer?

A: By now, we offer the LA County Area ONLY. All deliveries are shipped personally by our staff. Please contact us for more info if you would like same-day pickup.

Q10: What are your accepted payment methods?

A: Apple Pay

Q11: What about Refunds & Exchanges?

A: All sales are final. No exchanges or refunds.